Customer Support Page
Look below for important information that may be helpful to you.

Accepted Payment Methods

Our store accepts Visa, Mastercard and Discover Card as well as payment by Check or Money orders. Go Back

Our Return Policy

We will accept any product in its original package for up to 30 days from the date of shipment. Before returning any product, you will need to email us for a return merchandise authorization (RMA) number. We charge a 20% restocking fee for any returned merchandise that is not damaged. Please see our garantee for more details. Go Back

Privacy Policy

We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption. Go Back

Ordering Questions

If you have any additional questions, please feel free to contact us by sending an email to specialtymerchandise@isp.com Our office hours are Monday through Friday, 9:00am - 5:00pm CST and we will reply to any inquiries within 24-48 business hours. Go Back

Our Guarantee:
30 Day Guarantee
All of our merchandise has a unconditional 30 day money back guarantee. If for any reason you are not completely satisfied with your order within 30 days of shipment you may contact us to be issued an RMA number which is required for all returned merchandise. We charge a 20% restocking fee for any returned merchandise that is not damaged. For any damaged merchandise received simply contact us with your order information and we will be happy to either replace your item free of charge or refund your full purchase price (shipping charges are non refundable).